Consent to Treatment Terms of Service Privacy Policy

Terms of Service

Last Updated: November 1, 2025

Company: Amma Inc., a Delaware corporation ("Amma," "we," "us," or "our")

1. Acceptance of Terms

By accessing or using Amma's website, platform, or related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy / HIPAA Notice. If you do not agree, you may not use the Services.

These Terms form a legally binding agreement between you and Amma.

2. Scope of Services and Non-Medical Nature

Amma provides AI-assisted patient advocacy and care-navigation to help individuals and caregivers manage healthcare logistics, appointments, insurance, and administrative tasks.

Our Services are not medical care and do not provide diagnosis, treatment, or prescriptions. No advocate, AI output, or communication from Amma should be taken as medical advice. Always consult a qualified healthcare professional regarding any medical condition.

If you believe you are experiencing a medical emergency, call 911 immediately.

3. User Eligibility and Caregiver Authorization

You must be 18 years or older to use our Services.

If you are using the Services on behalf of another adult (for example, an aging parent), you represent that you have appropriate authorization or legal authority to do so and will provide documentation if requested. Amma reserves the right to verify caregiver authorization before granting access or sharing information.

4. Account Registration and Responsibilities

You may be required to create an account and provide accurate, complete, and current information.

You are responsible for:

maintaining confidentiality of login credentials,
all activity under your account, and
promptly updating information if it changes.

You must not share your account except with authorized caregivers as permitted under Section 3.

5. AI and Automation Disclosure

Amma uses automated systems and artificial-intelligence tools to assist human advocates in generating educational, administrative, and navigation guidance.

AI-generated outputs are provided for informational purposes only and may occasionally contain inaccuracies. By using the Services, you acknowledge and accept automated processing as part of our operations.

6. Data Privacy and HIPAA Compliance

Amma respects your privacy and complies with applicable U.S. health-information laws, including the Health Insurance Portability and Accountability Act (HIPAA) where applicable.

We act as a Business Associate when handling Protected Health Information (PHI) on behalf of covered entities and maintain appropriate safeguards.

Our Privacy Policy / HIPAA Notice describes how we collect, use, and disclose your information.

We may use de-identified or aggregated data to improve our AI systems, analytics, and quality of service. PHI is never used for AI training without explicit authorization.

7. Payment, Refunds, and Cancellations

Depending on the program, you may pay Amma directly or through third-party payers such as Medicare, insurers, or employer partners.

Direct Payments: Fees and billing terms will be presented at checkout. By submitting payment information, you authorize Amma (and its payment processors) to charge all applicable amounts.
Insurance Billing: Coverage is not guaranteed. You remain responsible for any balance not covered by your insurer.
Refunds/Cancellations: Subscriptions or service fees are refundable only if expressly stated at purchase or as required by law. You may cancel recurring services anytime by contacting support@withamma.co.

Amma may suspend or terminate access for unpaid balances or suspected misuse.

8. Acceptable Use and Prohibited Activities

You agree NOT to:

violate any law or regulation;
attempt to gain unauthorized access to the Services or other accounts;
upload malware or harmful code;
use automated scraping or data-harvesting tools;
misrepresent identity or authorization;
interfere with network operation or security.

Amma may suspend or terminate accounts violating this section.

9. Intellectual Property

All content, software, logos, trademarks, text, and graphics are owned or licensed by Amma Inc. and protected by intellectual-property laws. You are granted a limited, revocable, non-transferable license to access and use the Services for personal, non-commercial purposes. You may not copy, distribute, reverse-engineer, or create derivative works without prior written consent.

10. Third-Party Links and Integrations

The Services may contain links or integrations with third-party sites (e.g., scheduling, payments, or teleconferencing tools). Amma does not control or endorse those third parties and is not responsible for their content, privacy practices, or services. Use them at your own discretion and subject to their own terms.

11. Service Modifications and Availability

Amma may change, suspend, or discontinue any aspect of the Services at any time without notice. We strive for high uptime but do not guarantee uninterrupted access. We are not liable for delays or failures caused by events outside our control.

12. Termination

You may terminate your account at any time by notifying Amma at support@withamma.co.

We may terminate or suspend your account immediately if you breach these Terms, engage in misuse, or as required by law. Upon termination, rights granted to you under these Terms cease immediately.

13. Disclaimers and Limitation of Liability

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AMMA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

IN NO EVENT WILL AMMA OR ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TOTAL LIABILITY WILL NOT EXCEED THE GREATER OF (1) AMOUNTS PAID BY YOU TO AMMA IN THE PAST SIX MONTHS OR (2) $100.

14. Indemnification

You agree to indemnify and hold harmless Amma Inc., its officers, employees, and agents from and against any claims, damages, liabilities, and expenses arising out of your use of the Services or violation of these Terms.

15. Communications and Consent to Electronic Contact

By providing contact information, you consent to receive emails, texts, calls, and notifications (including via automated systems) related to your account or Services.

You can opt out of non-essential messages by following provided instructions (e.g., replying STOP to texts). Electronic communications satisfy any legal requirement for written notice.

16. Governing Law and Dispute Resolution

These Terms and any dispute arising from them are governed by the laws of the State of New York, without regard to conflicts of law.

Binding Arbitration: Except where prohibited by law, disputes will be resolved by confidential, binding arbitration under the American Arbitration Association rules in New York County, NY. You and Amma waive any right to a jury trial or to participate in a class or representative action. Either party may bring an individual claim in small-claims court instead of arbitration if within jurisdictional limits.

17. Miscellaneous

Entire Agreement: These Terms and the linked Privacy Policy constitute the full agreement between you and Amma.
Severability: If any provision is invalid, the remaining provisions remain enforceable.
Assignment: Amma may assign these Terms without notice. You may not assign without our consent.
Waiver: Failure to enforce a provision is not a waiver of rights.
Updates: Amma may modify these Terms; updated versions become effective when posted. Continued use after posting means acceptance.

Questions

If you have questions about these Terms or our Services, please contact legal@withamma.co.